je777 member Privacy Policy
This document provides a full explanation of how your personal information is collected, used, and kept secure when you use the je777 member platform. Please read it carefully.
This Privacy Policy applies to all services, websites, and applications of the je777 member platform. If you do not agree to this policy, you are requested not to use the platform's services. To learn more about the general terms of use of the site, please read our Terms and Conditions.
Introduction and Scope of Application
je777 member places the highest importance on user privacy. When you create an account, make a deposit, play games, or contact customer support on this platform, certain information related to you is processed in our system.
This policy applies to: the je777member.cam website, Android and iOS applications, and any subdomains or associated services. This policy is formulated in accordance with the data protection regulations in force in Bangladesh.
What Information We Collect
Various types of information are needed for je777 member to operate its services properly. This information is collected mainly from two sources: directly from you and automatically through the system.
2.1 What You Provide Directly
- Full name and date of birth (for identity verification)
- Mobile number and email address
- National ID (NID) or passport details (for the KYC process)
- Payment account details — such as bKash, Nagad, Rocket, or Upay numbers
- Content of communications and support conversations
2.2 Automatically Collected Information
- IP address and device identifiers
- Browser type, operating system, and screen resolution
- List of pages visited on the site and time spent
- Login times, gameplay history, and transaction records
- Cookies and session data (see section 7 below)
Purpose of Using Information
Collected information is used only for specific and lawful purposes. je777 member never sells your information to third parties.
3.1 Service Delivery and Operations
Your information is used for account creation, identity verification, processing deposits and withdrawals, ensuring game access, and providing bonus benefits. This information is essential to securely verify all financial transactions, starting from a minimum deposit of ৳100.
3.2 Security and Fraud Prevention
Your information may be reviewed to prevent unauthorized access, fund fraud, and misuse related to multiple accounts. This process is necessary to protect the interests of all members.
3.3 Customer Service and Communication
Your account and transaction information is used to provide effective support via 24/7 live chat and email. Notifications of important updates, security alerts, and service changes are also sent based on this information.
3.4 Responsible Gaming Monitoring
Gameplay behavior is monitored under our Responsible Gaming policy, so that problematic gaming patterns can be identified and necessary assistance provided.
Information Disclosure and Third Parties
je777 member does not share your personal information with any outside party except in the following limited circumstances:
4.1 Service Provider Partners
Selected third-party providers for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), technical infrastructure, and cybersecurity services receive only the information necessary for their specific tasks. They may not use this information for their own purposes.
4.2 Legal Obligations
Under applicable laws of Bangladesh, it may be necessary to provide information based on lawful instructions from government authorities or courts. In such cases, every effort will be made to notify you as far as possible.
4.3 Business Transfers
In the event of a company merger, acquisition, or asset sale, your information may be transferred. In such situations, you will be given advance notice and informed of the new policy.
Data Security Measures
je777 member uses multi-layered security technology to keep your information secure.
- SSL/TLS encryption — all data transfers secured
- Payment information stored in encrypted databases
- Two-factor authentication (OTP) available
- Automatic alerts on suspicious login attempts
- Regular security audits and penetration testing
- Minimum-necessary access policy for internal staff
Data Retention Period
je777 member retains your information only for as long as necessary. Information for active accounts is kept while the account remains open and, after closure, for a specified period as required by law or business need.
Financial transaction records, KYC documents, and dispute-related information may be retained for an extended period as required by law. Once the need for retention has ended, data is securely deleted or anonymized.
Cookies and Tracking Technologies
je777 member uses cookies to improve site functionality and user experience.
7.1 Essential Cookies
These cookies are essential for maintaining login sessions, storing security tokens, and retaining shopping cart or form data. Disabling them will prevent the site from functioning properly.
7.2 Functional Cookies
These cookies are used to remember your preferred language, theme settings, and recognized device information, providing a better experience on subsequent visits.
7.3 Analytics Cookies
Information about which pages are visited most and where users are encountering difficulties is collected and used to improve the quality of the site. These cookies can be disabled from browser settings.
Your Rights and Options
As a je777 member user, you have certain fundamental rights over your own information:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete information.
- Right to Erasure: You may request deletion of information beyond what is required by legal obligation.
- Right to Restrict Processing: In certain circumstances, you may request that processing of your information be suspended.
- Right to Withdraw from Marketing: You may opt out of promotional communications at any time.
To exercise these rights, contact our support team via live chat or email. For general inquiries about support, our FAQ section may be helpful.
Minors' Information and Age Verification
je777 member strictly does not provide services to persons under the age of 21. Date of birth and identity documents are required during account registration for age verification.
If any user creates an account by providing a false age, the account will be closed immediately and the associated balance may be forfeited. If a minor's information is identified in our system, it will be deleted immediately.
Policy Changes and Notices
je777 member may update this Privacy Policy from time to time due to service changes, new legal obligations, or security improvements.
For significant changes, a notification will be sent to the registered email or mobile number. Continued use of the site after changes are made will be considered acceptance of the new policy. The "Last Revised" date at the top of the page always indicates the most recent version.
Contact and Complaints
If you have any questions, requests, or complaints regarding this Privacy Policy, please contact us directly. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.
Contact Methods
- Live Chat — instant assistance from any page on the site
- Email: [email protected]
To learn more about our platform and services, you can read our About Us page.